Thrive Hair Studio

DEPOSITS & PAYMENTS • All deposits are non-refundable. • Deposits will have a 3.5% service fee. • The remaining balance can be paid in cash or card. If you choose to pay by card, the service fee of 3.5% will also apply. • Full balance is due at the time of service. • No refunds are issued, including after services are completed. ⸻ CANCELLATIONS & NO-SHOWS • A 100% cancellation fee applies to no-shows or cancellations made within 24 hours of your appointment. • Same-day cancellations will also result in a 100% service charge. • Repeated no-shows may result in loss of future booking privileges. ⸻ LATE ARRIVALS • Please arrive on time. A 10–15 minute grace period is allowed. • After that, your appointment may be canceled or adjusted to fit the remaining time, and fees will still apply. ⸻ HAIR PREP REQUIREMENTS • Please arrive with clean, detangled, and product-free hair, ready for braiding. • If your hair requires detangling or prep, additional fees may apply. • If you’d like a wash & blow-dry, please book it as a separate service. This is not included with braiding services. ⸻ HAIR CONCERNS & MINIMUM LENGTH • Your hair must be at least 4 inches all around for braiding services. • If you have thinning, breakage, or concerns about length, please inform me in advance or schedule a consultation. • If you arrive and your hair cannot be serviced, the full service fee will still apply. ⸻ SCHEDULING GUIDELINES • Please schedule your appointment on a day when you have enough time to sit for the full service. • Avoid booking during a short break (e.g., lunch hour) or if you’ll need to leave early. • While I make every effort to stay on schedule, occasional delays may happen. Your patience is appreciated.